Privacy Policy

Our Privacy Mission
Off-Site Labs, Inc. is sensitive to the private nature of the information you provide to us. Our Privacy Policy is designed to maximize your ability to protect your personal, private data while at the same time giving you the opportunity to remotely monitor and access your security system. Our mission in implementing this Privacy Policy is to, first, protect your personal information, and second, use it only to provide you with the highest quality services always for your own benefit and exclusively on your behalf. This Privacy Policy states our privacy practices for you, the subscriber, and your use of the website, our Mobile site or applications, and all interactions between you and Off-Site Labs, Inc. Please read the Privacy Policy carefully.

Information Collection and Use
The Service collects and stores information that can be used to uniquely contact, identify, or locate you (“personally identifiable information”) only when you expressly and knowingly provide it. When you subscribe to our services, you provide us your personal preferences in order for us to personalize your services.

Personal information you provide Off-Site Labs, Inc. via will not be sold or given to outside sources without your permission. Off-Site Labs, Inc. will use the information collected from you to provide communication and personalized services.

In order to use the OnSiteMonitor service, you must have first installed the console application and created your own mobile account. The account creation process requires minimal personal information (i.e. administrator email address). This information is considered private for internal use only.

Information Sharing
OnSiteMonitor will not disclose your personally identifiable information to any other entity except:

  • When you have opted in to share the information with the entity.
  • When we need to share the information with an entity who works on our behalf to provide the services. (These entities do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.)
  • In response to a legal order, or when Off-Site Labs, Inc. believes you have acted in violation of the terms of use or applicable law.
  • In addition, Off-Site Labs, Inc. may disclose your information to third party service providers to provide services on behalf of Off-Site Labs, Inc. when the information has been converted to a form that cannot be used to identify you.

    Payments by Credit Card
    Acceptance of payments by credit card is provided for your convenience. Entering your credit card information on is safe through the use of a secure web form.


    This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. All account holder data and activity is stored separately and is not publicly accessible through a web browser. We use standard procedures and processes to safeguard the confidentiality of your identifiable personal information. Remember that your account is accessible only through the use of your password.

    Nothing in this policy shall limit, prohibit, or otherwise deny the ability of to (1) transfer, assign, or sell our assets to a third party without limitation, or (2) dispose of our assets in any manner, through bankruptcy or similar proceeding. In addition, makes no warranties or claims regarding the accuracy or completeness of the information we collect and disclose through our site, and disclaims any liability regarding its use.

    Visiting our Site from Outside of the United States
    If you are visiting our Website from outside the United States, please be aware that our information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

    Privacy Policy Changes
    We may change this Policy at any time and from time to time. Any changes to this Policy will be either posted on our Website and/or made available on request. The most recent version of the Policy is reflected by the version date located below. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

    Contact Information
    If you have any questions, concerns, or suggestions regarding this Privacy Policy contact us at:


    Last updated on 2/22/2023